At this time we are unable to see new clients-this includes clients who have not been seen at our practice in more than 3 years.
Thank you for your understanding of this matter.
Thank you for your understanding of this matter.
***We will be closed from 8am to 10am on Wednesday September 11th for a staff meeting. ***
Tuesday 9/10 we may have a phone service interruption. If you need to contact us during that time, please leave a voicemail if you are able or email us at [email protected]
Beginning Saturday 8/17, we will be CLOSED on Saturdays through September. We will stay open until 5pm on Fridays for food/medication pick up, but no appointments will be available after 4pm on Fridays.
We are currently booking 8+ weeks out for wellness/vaccine appointments. We send email reminders out months in advance to give our clients plenty of time to schedule their pets before they become overdue. Please call to schedule your pet's vaccines/exam as soon as you receive the first reminder.
Introducing Happy Yappy Practice Visits!
We want to start our relationship with your pet as positive and rewarding from the beginning! That is why we decided to start offering Happy Yappy Practice Visits. We invite you to bring your dog in to practice walking into our office, getting on the scale, and standing on the exam table. Our staff will spend a few minutes getting to know you and your dog and then walk them around our clinic and most importantly, give them lots and lots of treats! This will help your dog to associate the vet’s office with something positive and hopefully reduce their (and your) anxiety and stress the next time you bring them in. Every other Saturday beginning Saturday October 12th, our office will be open for you to bring your dog in for a positive experience at the vet.
We want to start our relationship with your pet as positive and rewarding from the beginning! That is why we decided to start offering Happy Yappy Practice Visits. We invite you to bring your dog in to practice walking into our office, getting on the scale, and standing on the exam table. Our staff will spend a few minutes getting to know you and your dog and then walk them around our clinic and most importantly, give them lots and lots of treats! This will help your dog to associate the vet’s office with something positive and hopefully reduce their (and your) anxiety and stress the next time you bring them in. Every other Saturday beginning Saturday October 12th, our office will be open for you to bring your dog in for a positive experience at the vet.
A friendly reminder for our wonderful clients:
A valid veterinarian-client-patient relationship (VCPR) is required by law in order for patients to receive any prescription product. This includes prescription medications, heartworm prevention, oral flea and tick preventions, and prescription diets such as Hill’s Prescription Diet, Purina Pro Plan Veterinary Diets and Royal Canin Veterinary Diets. For more information on the VCPR, visit the link below:
https://www.avma.org/resources-tools/pet-owners/petcare/veterinarian-client-patient-relationship-vcpr-faq?fbclid=IwAR30cxMHB9PX_-QCPoiFpwZvjXYHTHWlvMF4LXieGQ_n_iecthVGdnjIsws
A valid veterinarian-client-patient relationship (VCPR) is required by law in order for patients to receive any prescription product. This includes prescription medications, heartworm prevention, oral flea and tick preventions, and prescription diets such as Hill’s Prescription Diet, Purina Pro Plan Veterinary Diets and Royal Canin Veterinary Diets. For more information on the VCPR, visit the link below:
https://www.avma.org/resources-tools/pet-owners/petcare/veterinarian-client-patient-relationship-vcpr-faq?fbclid=IwAR30cxMHB9PX_-QCPoiFpwZvjXYHTHWlvMF4LXieGQ_n_iecthVGdnjIsws
New Appointment Policy:
Due to ever increasing demand for appointments and frequent last-minute cancellations and no-shows, clients will be charged the cost of an office visit if an appointment is cancelled without 24 hours notice OR if a client simply does not show for their appointment. We have many clients waiting for appointments, and it is simply unacceptable to schedule appointments and then cancel the appointment with no time for our office to add a new pet to this appointment time. In an effort to meet the needs of all of our clients, this policy will be enforced, effective November 1st, 2022.
Due to ever increasing demand for appointments and frequent last-minute cancellations and no-shows, clients will be charged the cost of an office visit if an appointment is cancelled without 24 hours notice OR if a client simply does not show for their appointment. We have many clients waiting for appointments, and it is simply unacceptable to schedule appointments and then cancel the appointment with no time for our office to add a new pet to this appointment time. In an effort to meet the needs of all of our clients, this policy will be enforced, effective November 1st, 2022.
CAUTION:
We DO NOT keep credit card numbers on file for any reason, nor do we ask for them via email. If you receive an email from us asking for credit card information, DO NOT click on this link.
We DO NOT keep credit card numbers on file for any reason, nor do we ask for them via email. If you receive an email from us asking for credit card information, DO NOT click on this link.
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We've been nominated again for Best in York 2019! That's 2 years in a row!! A sincere thank you goes out to our amazing animal loving friends in York County!! |
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Serving the veterinary and animal care needs of Red Lion, York, East York, Dallastown, Spry, Seven Valleys, Jacobus, Glen Rock, Shrewsbury, Stewartstown, Wrightsville, Hallam and surrounding areas.
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